News

The company's progress can be seen from how the company has employees with high levels of productivity and skills. Investing in employee development will also improve employee performance, leading to higher revenue, having a solid team, and improved customer satisfaction. If you do this continuously, you can get high-performing employees with better work quality, minimum errors, and low turnover rates. Let's see what needs to be prepared when we want to improve team members’ performance. How can we measure employee performance? The most common thing for employers to check employee performance is in terms of company revenue or sales. But for certain areas that are not directly related to sales, you can use a variety of metrics such as efficiency, feedback, and quality of work.  Ask for feedback from each team member regarding the performance of coworkers, managers, or others. This can be a reference for whether each team member understands the abilities of their coworkers, whether they respect each other, whether their assessments are objective and in accordance with reality in the workplace. Best Strategies to Improve Employee Performance The next step for measuring work performance is time management. Track how long it takes each employee to complete tasks, is their work quality adequate and up to standard? The last step is with key performance indicators to measure aspects of performance that align with company goals. How to manage underperforming staff? After measuring all team members' performance, you probably found underperforming employees. This means an employees' work quality has decreased before expectations or required level. These situations can occur due to many factors, but some behaviors that demonstrate underperformance are negative behavior, worsened compliance with procedures and policies, failure to meet the expected standards. There are many causes of employees underperforming, such as job dissatisfaction, lack of skills, stressful work environment, bad relationships with coworkers, inadequate training opportunities, and personal issues. Investigating this is the employer's obligation, because it is necessary to ensure that each employee works comfortably, delivers their obligations according to expectations, and has the same training opportunities as each other. The first step is to recognize their problem, be perspective with employees' behaviors by conducting one-on-one meetings and gain their perspective. After employees explain their underperforming problems, you can find solutions together or conduct meetings with others for the underlying problem. Is the problem at work? Is there conflict within the team? Is the work given too difficult? All of these problems must be found so that they can be unraveled and resolved properly. For some ways to improve employee performance, we will explain in detail below. Best strategies to improve employee performance Please remember that business success relies on employees' performance. If employees are engaged, motivated, and productive, their work will meet expectations and any targets you set for them. Here are the best ways to improve employee performance in your organization. Clear communication Communication between managers and team members must be clear, because it can avoid any confusion and disengagement from their roles. Every manager must have effective communication skills, regardless of who they are communicating with. When team members understand their duties, jobs, and purpose, they will understand what needs to be set for their goals, and align it with the company's goal.  Clear and actionable description of employees' responsibilities is the best way to establish relevant employee performance. Let employees ask questions if there is something confusing in their role, and suggest them to repeat what they understand to ensure that the manager and team members are on the same page. Encourage feedback Employees feedback matters. Sometimes employees who cannot show their feelings because of discomfort in the workplace are one of the main causes of underperformance. Let each team member provide feedback on how the team should work, what needs to be fixed from the managers' attitudes, or what rules are too burdensome for employees. Encourage employees to provide criticism plus solutions. This will help the company to grow a positive culture by getting its employees used to making constructive criticism, and they can accept the same thing according to what they do. Train and develop employees Employees who understand and have a basic skill of their role is not enough, because every employee has the right to continue learning to perform their jobs with precision. You need to include each team members in robust training programs, workshops and coaching systems. Every employee needs to show the results of their training by implementing it into the job, or doing a short presentation about what they got. These tactics can ensure that every employee can expand their skills and knowledge, which can help to improve their performance. Build a good support culture Craft a robust culture that demonstrates each team member respects each other, plus managers and bosses respect each team members. You can provide support to employees with competitive salaries, healthy environment and workplace perks. Ensure you can detect if there are employees who are stressed with their work, you can talk it out, give employees more time to rest and calm down before they return to work. This will help employees not to feel overwhelmed by any condition, respect what they feel, and maintain engagement with employees. Celebrate wins Managers often forget what employees have achieved, and sometimes that makes them lazy to give good performance. You need to celebrate any achievements with significant results, to build employee enthusiasm and they can focus on the team achievements through their work. Plus, employees who feel their work is valued will be more enthusiastic and ensure their work quality, encourage them to bring consistent and high-quality work. You can celebrate employee achievements by praising your team or each team member, taking your team out to dinner, giving corporate gifts, or giving incentives. Employee performance is crucial for business progress. You need to think about ways to always improve employee performance by creating a comfortable working atmosphere, providing training to improve employees' knowledge and skills, being a good support for each team member, and several points that we have conveyed above.  Hopefully SMEBrother can help you in elevating your business to the next level with the best tips about improving team members' performance. If you want more information about business, SMEBrother is your best solution. Check our website for SME matters and growing your business from small to large scale.

Every organization will always have new members, whether it is for expanding team or training existing employees to have better skills in their field. Not all companies are ready to train their own qualified candidates because of differences in background, delivery methods, and adjustments to company culture. Especially for those of you who want to have employees who are successful in their role, SMEBrother will provide tips on how to train employees effectively that can lower employee turnover and improve their productivity. Why is it important to train employees? Ensuring that every employee has the skills needed in their field is the desire of every business owner. There are many reasons why employees need training, because it will enhance employees' efficiency, more innovation, higher productivity, and lower employee turnover. Start to train employees effectively to ensure that every employee is satisfied with your support, making every employee prepared to do their job well. If you continue to train each employee according to their field, then they will have the necessary resources from the start, and help you to train the new members of the team, according to what they get from you. This will encourage future leadership, making you have a team that is ready to become leaders and they are more confident about training others who need it. Do we need to train employees? Yes, we need to train our employees, especially for new employees. Even if you have the best candidates, but if they do not know the company culture, company rules, and how they adapt to the team, of course their performance will not be optimal. Train your new team members with all the resources used in the company, introduce them to the roles they will do, foster a sense of collaboration with the team so that they can adapt quickly. We need to train employees effectively so as not to hinder the team's work, continue to pursue targets, and maximize the potential of new employees. Best steps to train employees effectively Now that you know how important training is for new or existing employees, let's look at some steps you can take to effectively train your team members. Personalize training After you introduce the company policies and company culture to new employees, you need to personalize the rest of their training. Ask them about their preferred learning style. This will help you determine the best method for new employees to understand their work, and they can immediately grasp it quickly, speeding up the onboarding process and collaboration with the team. By customizing your training into the new employees' style, they can absorb information effectively. Use multiple platforms To get the most engaging experience, employees can better understand what they are learning. You can use several different methods such as letting them read training manuals, learning with online videos, plus real-life projects for a trial period. With several ways to learn, employees can comprehend the material and adjust to their skills. Don't forget to prepare digital resources that employees may need for practice. Give employees time to practice on their own to encourage independent learning. Stay steady for the questions they will ask, support them until they understand the basics of their role. Communication Although the training period is maximized by the company to teach new employees, you need to give time for new employees to be able to communicate well. Let them ask about some things from their role, make them do some tasks directly and include some work that is not in your guide. This will foster the curiosity of new employees and encourage them to ask questions, they can find out individually or ask the team to collaborate if they have difficulty in their first tasks. Employee Well-being Strategy: Enhancing Efficiency and Happiness in Daily Work Communication is the most important thing for the completion of team performance, so you have to instill this in new employees so that they can quickly adapt from the individual skills they have, to the skills of their team. If you have team members who are good at communicating, you can ensure they will collaborate well, have problem solving skills, and respect each other. Apply what employees have learned Give employees the opportunity to apply what they have learned. This will ensure that what you have taught is in accordance with the standards you want, plus find out whether employees understand what they have learned. Let them ask you if there are still difficulties, open the discussion side if employees want to convey something or ideas from them after the training is done. This will increase employee confidence after they get new knowledge.  If you have ensured that the employee has understood all the knowledge needed, involve the employee in the project even if not completely. This is to ensure that they can immediately apply what they have learned, plus continue to back up their work if there is still something wrong. Provide ongoing training and education After new employees gain new knowledge according to their fields, don't forget to continue to support each employee with ongoing education and training. This is needed to develop a team's skills and encourage professional growth. Involve your employees in several activities such as seminars, workshops, conferences, online classes, or meetings to continue their learning. Ask employees what kind of education they need to show how much you care about their development.  Why should employees continue to learn? Because every field and business development will continue to advance, and every employee should not be stuck at the same point along with the company's progress in the broader market. Training new and existing employees is a necessity for every organization, because you have to make sure every team member understands what they are doing and has the standard of knowledge according to their skills and fields. Hopefully, the steps above can help you train your employees effectively. Don't forget to check the SMEBrotherwebsite for other useful information regarding leveling up your business, business licensing, financing, tax administration, and other SME-related matters.